Silverback Insurance · Construction insurance specialists
Why use a construction insurance broker?
A broker works for your building business, not for the insurer. Silverback Insurance assesses your risks, compares options across the market, helps you understand the policy wording and stays with you when you need to make a claim.
40%
of clients are, on average, underinsured or not insured at all before engaging a broker.*
Industry research
The value of using a broker
Research by the National Insurance Brokers Association (NIBA) measured what clients gain when they use a broker.*
~40
InsurersClients can access a range of around 40 insurance companies through a broker.
11 hrs
Saved on research and set-upAverage time clients saved in the research and implementation phases.
2.5 hrs
Saved on claimsAverage time clients saved during the claims process.
41%
Of SMEs agreethat the insurance process would be much harder without a broker.
Broker vs insurer
What a broker does for you
An insurer sells its own products. A broker acts on your behalf to find cover that suits how your business actually works.
01
Representing you, not insurers
We act in your interests when arranging cover and dealing with insurers.
02
Identifying your risks
We look at your projects, contracts and trades to find gaps, from site works to design responsibility.
03
Comparing and negotiating cover
We approach insurers on your behalf and negotiate terms and pricing that fit your business.
04
Explaining the policy wording
We help you understand what is covered, what is excluded and how it applies to your contracts.
05
Supporting your claims
We help prepare and manage your claim and work with the insurer through to settlement.
06
Keeping you up to date
We tell you about regulatory changes that affect your cover, such as NSW Design and Building Practitioners PI requirements.
How we work
From first call to renewal
Without a broker, clients typically miss out on the full range of support, particularly the service after the policy is bought.*
Stage 1 · Before you buy
Understand your needs
- Review your insurance needs
- Detailed risk assessment of your projects and contracts
- Advice on the types and levels of cover to consider
Stage 2 · Placing cover
Arrange the right policy
- Approach insurers and negotiate on your behalf
- Help with policy wording and conditions
- Place cover between you and the insurer
Stage 3 · Ongoing service
Stay with you
- Updates on information and regulation
- Preparing and managing claims
- Review, refresh and renew your policies each year
Insurance solutions
Cover we arrange for builders
Specialist cover for residential and commercial construction across Australia.
FAQs
Common questions about brokers
What is the difference between an insurance broker and an insurer?
An insurer issues and sells its own policies. A broker acts on your behalf, assesses your risks and arranges cover from a range of insurers, then helps you manage that cover and any claims.
How is a broker paid?
Brokers are usually paid a commission by the insurer and may also charge a broker fee. Any fee is disclosed to you before you commit. Our Financial Services Guide explains how we are paid.
How does Silverback Insurance help when I need to make a claim?
We help you notify the insurer, prepare the information they need and work with them on your behalf until the claim is finalised. Claim outcomes are decided by the insurer under the policy terms.
What standards do insurance brokers follow?
Brokers in Australia must hold, or act under, an Australian Financial Services Licence. Many also follow the Insurance Brokers Code of Practice, which sets service standards for brokers and their clients.
Talk to a construction insurance specialist
Tell us about your business and upcoming projects. We will review your current cover and explain your options.
* Source: National Insurance Brokers Association (NIBA), The Role of Insurance Brokers. Figures are industry averages from NIBA research and do not represent outcomes for any individual Silverback Insurance client.
The information provided is general advice only and has been prepared without taking into account your particular objectives, financial situation or needs. Consider the relevant Product Disclosure Statement and our Financial Services Guide before making a decision.
Silverback Insurance Pty Ltd (ABN 74 643 561 746) is a Corporate Authorised Representative (No. 1283436) of Australian Broker Network Pty Ltd (ABN 89 062 882 080, AFSL 253131). Silverback Insurance Pty Ltd and Australian Broker Network Pty Ltd are Steadfast Network Brokers.